Client Services Manager/Senior Water/Wastewater Project Manager – Orlando, FL

Orlando, Florida


Reiss Engineering is hiring a Client Services Manager/Senior Project Manager with municipal water/wastewater experience. This position entails business development for the greater Central Florida market through brand-building strategies and creates revenue generation through new client development and key client management. The ideal candidate will also be responsible for managing design projects including planning, scheduling, conducting, and/or coordinating detailed phases of the engineering work. A minimum of fifteen (15) years of experience in the water/wastewater industry as well as a Florida P.E. license or the ability to obtain one within one (1) year of hire is required. Experience in the Florida market is preferred.

The CSM/Senior PM Responsibilities Include:

  • Developing annual client management plans including annual sales vision
  • Maintaining client(s) relationship, contracts, and subcontracts
  • Being knowledgeable of upcoming projects/RFPs for your client(s)
  • Assist/Lead all aspects of pursuits for client(s) (proposals, approach, presentations, etc.), including QC of technical approaches for client(s) pursuits
  • Responsible for oversight of other Project Managers, team members and subconsultants who are leading projects for your clients
  • Produce quality products and implement project scope of work
  • Maintain project budget compliance and schedule adherence
  • Ensure quality of products and services and achieve client satisfaction

This is an opportunity to join a firm that wins complex projects and maintains its entrepreneurial spirit. A comprehensive benefits package is provided. Occasional travel within Florida to other offices or client locations will be required.


  • BS in Environmental, Civil, Chemical Engineering or related engineering discipline
  • Professional Engineer in FL or the ability to become licensed in Florida within one year of hire
  • 15+ years of water/wastewater experience
  • Project management experience
  • Client Management/Business Development Experience
  • Exceptional problem-solving and action-planning skills
  • Contract review, negotiation, risk management, and conflict resolution skills
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